TERMS AND CONDITIONS
Rokana Operated by Rokana LLC Effective Date: June 24, 2026 Last Updated: June 24, 2026
These Terms and Conditions ("Terms") govern your access to and use of the Rokana social networking platform, including our website at rokana.net, our mobile applications, and any other services we offer (collectively, the "Platform" or "Services"). Please read these Terms carefully before using the Platform.
By creating an account, accessing, or using Rokana, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Platform.
TABLE OF CONTENTS
1. Who We Are
2. Accepting These Terms
3. Eligibility
4. Your Account
5. User Content
6. DMCA and Copyright Policy
7. User Messaging
8. Prohibited Conduct
9. Subscription Plans and Billing
10. Feedback and Suggestions
11. Intellectual Property
12. No Promotions, Contests, or Sweepstakes
13. Privacy
14. Community Guidelines and Enforcement
15. Third-Party Links and Services
16. Disclaimers and Warranties
17. Limitation of Liability
18. Indemnification
19. Termination and Suspension
20. Governing Law and Dispute Resolution
21. General Provisions
22. Changes to These Terms
23. Contact Us
1. WHO WE ARE
Rokana is a social networking platform operated by Rokana LLC, a limited liability company organized and existing under the laws of the State of Ohio, United States. Our principal place of business is:
Rokana LLC 6145 Tournament Drive Westerville, Ohio 43082 United States Email: team@rokana.net Website: rokana.net
References to "Rokana," "we," "us," or "our" in these Terms refer to Rokana LLC and its affiliates, officers, members, managers, employees, agents, and successors.
2. ACCEPTING THESE TERMS
2.1 Agreement
By registering for an account, accessing, browsing, or using the Platform in any way, you confirm that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. These Terms constitute a legally binding agreement between you and Rokana LLC.
2.2 Additional Terms
Certain features or services offered on the Platform may be subject to additional terms and conditions ("Additional Terms"), which will be presented to you when you access those features. Additional Terms are incorporated into these Terms by reference. In the event of a conflict between these Terms and any Additional Terms, the Additional Terms will control with respect to the specific feature or service to which they apply.
2.3 No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future, or any other provision of these Terms.
3. ELIGIBILITY
3.1 Minimum Age
You must be at least 13 years of age to use the Platform. If you are between the ages of 13 and 17, you may only use the Platform with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. If you are a parent or guardian permitting a minor to use the Platform, you accept full responsibility for their use of the Platform, including all financial charges and legal liability they may incur.
3.2 Capacity
By using the Platform, you represent and warrant that:
- (a) You are at least 13 years of age;
- (b) You have the legal capacity to enter into a binding agreement;
- (c) You are not prohibited from using the Platform under the laws of any
applicable jurisdiction;
- (d) You have not previously been suspended or permanently banned from the
Platform; and
- (e) All information you provide to us is accurate, complete, and current.
3.3 Geographic Restrictions
The Platform is operated from the United States. We make no representations that the Platform is appropriate or available for use in all locations. If you access the Platform from outside the United States, you do so at your own risk and are responsible for compliance with local laws and regulations.
4. YOUR ACCOUNT
4.1 Registration
To access most features of the Platform, you must create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and must promptly update any information that changes.
4.2 Account Security
You are solely responsible for maintaining the confidentiality and security of your login credentials, including your username and password. You agree to:
- (a) Choose a strong, unique password and not reuse passwords from other
services;
- (b) Not share your login credentials with any other person or entity;
- (c) Not transfer or sell your account to any other person;
- (d) Log out of your account after each session, especially on shared devices;
- (e) Notify us immediately of any unauthorized access to or use of your account
by contacting team@rokana.net; and
- (f) Take responsibility for all activity that occurs under your account,
whether or not you authorized it.
Rokana will not be liable for any loss or damage arising from your failure to maintain the security of your account.
4.3 One Account Per Person
You may only create and maintain one personal account. Creating multiple accounts to evade suspension, circumvent restrictions, or otherwise abuse the Platform is prohibited and may result in permanent termination of all associated accounts.
4.4 Account Name and Identity
Your account username and display name must not:
- (a) Impersonate any person, company, or entity;
- (b) Infringe on any trademark, copyright, or other intellectual property right;
- (c) Be misleading as to your identity or affiliation;
- (d) Include offensive, vulgar, or inappropriate language; or
- (e) Use the Rokana name or variations thereof in a way that implies affiliation
with or endorsement by Rokana.
We reserve the right to reclaim or require you to change a username or display name that violates these requirements.
4.5 Account Deactivation by You
You may deactivate your account at any time through your account settings or by contacting us at team@rokana.net. Upon deactivation, your profile will no longer be publicly visible; however, certain information may be retained in accordance with our Privacy Policy and applicable law.
5. USER CONTENT
5.1 What Is User Content
"User Content" means any content, information, text, images, photographs, videos, audio, links, profile information, comments, messages, or other materials that you post, upload, submit, transmit, or otherwise make available through the Platform.
5.2 Your Ownership
You retain all ownership rights in and to the User Content you post on the Platform. Rokana does not claim ownership of your User Content.
5.3 License Grant to Rokana
By posting, uploading, or sharing User Content on the Platform, you grant Rokana a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to host, store, use, display, reproduce, modify, adapt, edit, publish, translate, create derivative works from, distribute, and perform your User Content in connection with:
- (a) Operating, developing, providing, and improving the Platform and our
services;
- (b) Promoting and marketing the Platform and Rokana's services; and
- (c) Research and development of new features and products.
This license continues even if you stop using our Platform, with respect to aggregate and de-identified data derived from your User Content, and with respect to content that other users have shared or interacted with and that cannot reasonably be deleted.
5.4 Your Representations About Content
By posting User Content, you represent and warrant that:
- (a) You own the User Content or have all necessary rights, licenses, consents,
and permissions to post it and grant Rokana the license described above;
- (b) The User Content does not violate the privacy rights, publicity rights,
intellectual property rights, or any other rights of any third party;
- (c) The User Content does not contain any viruses, malware, or other harmful
code; and
- (d) The User Content complies with these Terms and all applicable laws and
regulations.
5.5 Content Standards
You agree that you will not post, upload, share, or otherwise make available User Content that:
- (a) Is false, misleading, inaccurate, or deceptive;
- (b) Is defamatory, libelous, slanderous, or otherwise harmful to any person's
reputation;
- (c) Is harassing, abusive, threatening, intimidating, or constitutes bullying
of any individual or group;
- (d) Is obscene, pornographic, sexually explicit, or otherwise offensive;
- (e) Depicts or promotes violence, self-harm, suicide, or harm to others;
- (f) Discriminates against or demeans individuals based on race, ethnicity,
national origin, religion, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic;
- (g) Infringes any patent, trademark, trade secret, copyright, or other
intellectual property right;
- (h) Violates any person's right to privacy or publicity;
- (i) Constitutes spam, unsolicited advertising, or promotional material;
- (j) Contains or promotes illegal drugs, controlled substances, weapons, or
other regulated goods or services;
- (k) Facilitates or promotes illegal activity of any kind;
- (l) Impersonates any person, company, or entity;
- (m) Exploits, abuses, or endangers minors in any way; or
- (n) Is otherwise objectionable or harmful in Rokana's sole judgment.
5.6 Content Removal and Moderation
We reserve the right, but are not obligated, to review, monitor, remove, or disable access to any User Content at any time and for any reason, without prior notice and without liability to you. We may also preserve User Content and disclose it to law enforcement or other authorities if required by law or if we believe in good faith that such preservation or disclosure is necessary to:
- (a) Comply with a legal process or government request;
- (b) Enforce these Terms;
- (c) Respond to claims that the content violates the rights of third parties; or
- (d) Protect the rights, property, or safety of Rokana, our users, or the
public.
5.7 Responsibility for Content
You acknowledge that Rokana does not pre-screen User Content and that you are solely responsible for all User Content you post. Rokana is not responsible for User Content posted by you or other users. You understand that you may be exposed to User Content that is inaccurate, offensive, indecent, or otherwise objectionable, and you agree that Rokana shall not be liable for any such content.
6. DMCA AND COPYRIGHT POLICY
6.1 Respect for Copyright
Rokana respects the intellectual property rights of others and expects our users to do the same. It is our policy to respond to valid notices of copyright infringement in accordance with the Digital Millennium Copyright Act ("DMCA").
6.2 Reporting Infringement
If you believe that content on the Platform infringes your copyright, please submit a written DMCA takedown notice to our designated copyright agent at:
Email: team@rokana.net Subject line: DMCA Takedown Notice
Your notice must include the following:
- (a) A physical or electronic signature of the copyright owner or a person
authorized to act on their behalf;
- (b) Identification of the copyrighted work or works you claim have been
infringed;
- (c) Identification of the material that is claimed to be infringing, and
information reasonably sufficient to permit us to locate the material on the Platform (such as a URL or description of where the content appears);
- (d) Your contact information, including your name, mailing address, telephone
number, and email address;
- (e) A statement that you have a good faith belief that the use of the material
in the manner complained of is not authorized by the copyright owner, its agent, or applicable law; and
- (f) A statement that the information in the notification is accurate and, under
penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Submitting a false or misleading DMCA notice may expose you to civil and criminal liability, including damages and attorney's fees.
6.3 Counter-Notices
If you believe that content you posted was removed in error, you may submit a counter-notice to team@rokana.net. Your counter-notice must include:
- (a) Your physical or electronic signature;
- (b) Identification of the material that was removed and the location where it
appeared before removal;
- (c) A statement, under penalty of perjury, that you have a good faith belief
that the material was removed as a result of a mistake or misidentification;
- (d) Your name, address, and telephone number; and
- (e) A statement consenting to the jurisdiction of the federal district court
in the district where your address is located, or if outside the United States, of any judicial district in which Rokana may be found.
6.4 Repeat Infringer Policy
It is Rokana's policy to terminate, in appropriate circumstances, the accounts of users who are repeat infringers of copyright or other intellectual property rights. We reserve the right to determine what constitutes a "repeat infringer" at our sole discretion.
7. USER MESSAGING
7.1 Private Messaging Feature
Rokana allows users to send and receive private messages with other users on the Platform. The messaging feature is intended for genuine personal and social communication.
7.2 Messaging Rules
By using the messaging feature, you agree that you will not:
- (a) Send unsolicited bulk messages, spam, or chain messages;
- (b) Harass, threaten, intimidate, bully, or stalk other users through messages;
- (c) Send messages containing illegal content, including but not limited to
child sexual abuse material, threats of violence, or content that promotes illegal activity;
- (d) Use messaging to solicit personal or financial information from other users;
- (e) Use messaging to impersonate another person or entity;
- (f) Send commercial advertising or promotional content without the recipient's
consent;
- (g) Use automated tools or bots to send messages; or
- (h) Use messaging to coordinate harassment, abuse, or any activity that
violates these Terms or applicable law.
7.3 No Responsibility for Message Content
Rokana is a platform provider and is not responsible for the content of private messages exchanged between users. We do not routinely monitor private messages. However, we reserve the right to access, preserve, and disclose message content if required by law, court order, or government request, or if we have a good faith belief that such access is necessary to investigate or prevent violations of these Terms, enforce our policies, or protect the rights, property, or safety of Rokana, our users, or the public.
7.4 Reporting and Blocking
If you receive messages that you believe violate these Terms, you are encouraged to report them to us at team@rokana.net and to use the Platform's built-in blocking and reporting tools. We will investigate reports in good faith and take action as we deem appropriate.
7.5 Message Retention
We may retain message data in accordance with our Privacy Policy and applicable law, including for a period of time after account deactivation or termination.
8. PROHIBITED CONDUCT
8.1 General Prohibitions
In addition to the content restrictions described in Section 5, you agree that you will not, and will not facilitate, assist, or encourage others to:
- (a) Violate any applicable local, state, national, or international law or
regulation;
- (b) Use the Platform for any fraudulent, deceptive, or misleading purpose;
- (c) Collect, harvest, or store personal data about other users without their
explicit consent;
- (d) Scrape, crawl, spider, index, or otherwise extract data from the Platform
by automated means without Rokana's express prior written permission;
- (e) Reverse engineer, decompile, disassemble, or attempt to derive the source
code of any software used to operate the Platform;
- (f) Attempt to probe, scan, or test the vulnerability of the Platform or any
related systems or networks;
- (g) Circumvent, disable, or interfere with any security features of the
Platform, including features that prevent unauthorized copying of content;
- (h) Interfere with or disrupt the integrity, performance, or availability of
the Platform or its infrastructure, including by transmitting viruses, malware, or other harmful code;
- (i) Use the Platform in any manner that could damage, overburden, or impair
our servers or networks;
- (j) Create, use, or distribute any unauthorized bot, script, spider, crawler,
or automated tool that interacts with the Platform;
- (k) Create accounts through automated means, purchase accounts, or create
accounts under false pretenses;
- (l) Engage in any activity designed to artificially inflate followers, likes,
views, or other engagement metrics;
- (m) Use another user's account without their permission;
- (n) Sell, transfer, or sublicense your account or any rights granted to you
under these Terms;
- (o) Use the Platform to violate the privacy of others, including by posting
personally identifiable information about another person without their consent;
- (p) Use the Platform to stalk, track, or monitor another person without their
knowledge or consent;
- (q) Use the Rokana name, logo, trademarks, or visual design without our prior
written consent; or
- (r) Use the Platform for any commercial or business purpose without our prior
written consent, including to advertise, solicit, or sell goods or services to other users.
8.2 Enforcement
We reserve the right, but are not obligated, to investigate any reported or suspected violations of these Terms. If we determine that a violation has occurred, we may take any action we deem appropriate, including warning, temporary suspension, permanent termination of your account, removal of content, and referral to law enforcement. We will not be liable to you or any third party for taking such action.
9. SUBSCRIPTION PLANS AND BILLING
9.1 Free and Paid Access
Rokana may offer both free and paid subscription plans. Free access may have limitations on features, content, or usage. Paid subscription plans ("Premium Plans") provide access to enhanced features as described on the Platform at the time of purchase.
9.2 Subscription Fees
When you purchase a Premium Plan, you agree to pay the subscription fees displayed at the time of purchase. All fees are stated in U.S. dollars and are exclusive of any applicable taxes, unless otherwise stated. We reserve the right to change our subscription fees at any time upon reasonable notice to you.
9.3 Billing and Payment
By providing a payment method, you represent that:
- (a) You are authorized to use the payment method you provide;
- (b) The payment information you provide is accurate and complete; and
- (c) You authorize Rokana (or our payment processor) to charge the applicable
fees to your payment method.
You are responsible for keeping your payment information current and accurate. If your payment method fails or your account is past due, we may suspend or terminate your access to Premium Plan features.
9.4 Auto-Renewal
Your subscription will automatically renew at the end of each billing period (monthly or annually, as applicable) at the then-current subscription rate, unless you cancel before the renewal date. You authorize Rokana to charge the renewal fee to your payment method on file without further action by you. You will receive notice of any material price changes before your subscription renews.
9.5 Cancellation
You may cancel your subscription at any time through your account settings or by contacting us at team@rokana.net. Cancellation will take effect at the end of your current billing period. You will retain access to Premium Plan features until the end of the period for which you have already paid. Cancellation does not entitle you to a refund of any previously charged fees except as set out in Section 9.6.
9.6 Refund Policy
All subscription fees are generally non-refundable. We do not provide refunds or credits for partial months of service, plan downgrades, or unused periods of a subscription. Exceptions may be made at our sole discretion in the following circumstances:
- (a) You were charged in error;
- (b) The Platform experienced a significant, documented outage for which you
were not compensated; or
- (c) You are entitled to a refund under applicable consumer protection law.
To request a refund, contact us at team@rokana.net within 14 days of the disputed charge, including your account details and the reason for your request.
9.7 Plan Upgrades and Downgrades
You may upgrade your subscription plan at any time. Upgrades take effect immediately, and the difference in fees will be prorated for the remainder of your current billing period. You may downgrade your subscription plan at any time, with the downgrade taking effect at the start of your next billing period. No credits or refunds will be issued for downgrades.
9.8 Free Trials
From time to time, we may offer free trials of Premium Plans. When a free trial ends, your subscription will automatically convert to a paid subscription and your payment method will be charged unless you cancel before the trial period ends. We reserve the right to modify or discontinue free trials at any time without notice.
9.9 Taxes
You are responsible for any applicable taxes, levies, or duties imposed by taxing authorities in connection with your subscription. If required by law, we may collect and remit applicable taxes on your behalf, which will be added to your subscription fee.
9.10 Effect of Non-Payment or Cancellation
If your subscription lapses due to non-payment, expiration, or cancellation, your account will automatically revert to the free tier (if available) or will have restricted access to Premium features. You acknowledge that Rokana is not responsible for any loss of content, data, followers, or functionality that results from a lapse in your subscription.
10. FEEDBACK AND SUGGESTIONS
10.1 Voluntary Submission
You may, from time to time, submit feedback, ideas, suggestions, improvements, recommendations, or other information to Rokana about the Platform or our services ("Feedback"), whether through the Platform, email, or any other channel.
10.2 Assignment of Feedback
By submitting Feedback, you hereby irrevocably assign to Rokana all rights, title, and interest in and to such Feedback, including all intellectual property rights. To the extent any such assignment is not effective, you grant Rokana a perpetual, irrevocable, royalty-free, fully paid-up, worldwide, sublicensable, and transferable license to use, reproduce, modify, create derivative works from, distribute, publicly display, and otherwise exploit the Feedback for any purpose, commercial or otherwise, without restriction.
10.3 No Compensation or Attribution
You acknowledge and agree that:
- (a) Your submission of Feedback is entirely voluntary;
- (b) You will not receive any compensation, payment, credit, attribution,
royalty, or other consideration of any kind for your Feedback, regardless of whether Rokana uses, implements, or acts upon it;
- (c) Rokana is under no obligation to review, implement, or respond to any
Feedback; and
- (d) Rokana may already have similar ideas or may develop similar ideas
independently, and your submission creates no obligation on Rokana's part.
11. INTELLECTUAL PROPERTY
11.1 Rokana's Intellectual Property
The Platform and all of its content, features, and functionality — including but not limited to the software, code, algorithms, databases, designs, graphics, text, photographs, audio, video, the Rokana name, wordmark, logo, visual design language, color schemes, trade dress, trademarks, service marks, and trade secrets — are and shall remain the exclusive property of Rokana LLC and its licensors ("Rokana IP"). All Rokana IP is protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
11.2 Limited License to You
Subject to your compliance with these Terms, Rokana grants you a limited, non- exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for personal, non-commercial purposes. This license does not include any right to:
- (a) Reproduce, distribute, publicly display, or publicly perform any Rokana IP;
- (b) Modify, adapt, translate, reverse engineer, decompile, or create derivative
works based on any Rokana IP;
- (c) Remove or alter any copyright, trademark, or other proprietary notices;
- (d) Use any Rokana IP for commercial purposes or in any manner not expressly
permitted by these Terms; or
- (e) Use any Rokana trademark, logo, or brand asset in any marketing material,
social media content, or other publication without our prior written consent.
11.3 Feedback and User Content
Nothing in these Terms transfers to you any intellectual property rights in the Platform or Rokana IP. Your rights are limited to the license expressly granted in Section 11.2.
11.4 Brand Guidelines
Any permitted use of Rokana's name, logo, or branding must comply with brand guidelines that we may publish from time to time. Use of Rokana's branding in a way that suggests sponsorship, endorsement, or affiliation with Rokana without our written consent is strictly prohibited.
12. NO PROMOTIONS, CONTESTS, OR SWEEPSTAKES
12.1 No Official Promotions
Rokana does not operate, sponsor, endorse, or administer any promotions, prize competitions, giveaways, contests, sweepstakes, or lotteries on the Platform. Any communication, post, or account that purports to represent an official Rokana contest or promotion is unauthorized and should be reported to us at team@rokana.net.
12.2 User-Organized Activities
Users may not organize, advertise, promote, or facilitate any contest, sweepstakes, lottery, giveaway, or other promotional activity on the Platform without Rokana's express prior written consent. Such activities are subject to federal and state laws governing promotions, prizes, and lotteries, and compliance is your sole responsibility.
12.3 Violations
Violations of this section may result in immediate content removal, account suspension, or permanent termination of your account. Rokana reserves the right to report unlawful promotional activities to relevant authorities.
13. PRIVACY
Your privacy is important to us. Our Privacy Policy describes how we collect, use, share, and protect information about you when you use the Platform. By using the Platform, you consent to the collection and use of your information as described in our Privacy Policy, which is incorporated into these Terms by reference and available at rokana.net.
We encourage you to read our Privacy Policy carefully. Key matters it addresses include:
- (a) What information we collect when you use the Platform;
- (b) How we use and share that information;
- (c) Your rights and choices regarding your information;
- (d) How we protect your information; and
- (e) How to contact us with privacy-related questions or requests.
If there is any conflict between these Terms and the Privacy Policy with respect to privacy matters, the Privacy Policy will control.
14. COMMUNITY GUIDELINES AND ENFORCEMENT
14.1 Community Standards
All users of the Platform are expected to treat one another with respect and to use the Platform in a manner consistent with these Terms and the spirit of a safe, inclusive, and positive online community. Rokana may publish separate Community Guidelines (the "Community Guidelines") that provide additional detail on expected behavior, content standards, and enforcement practices. The Community Guidelines are incorporated into these Terms by reference.
14.2 Enforcement Actions
Rokana reserves the right to take enforcement action against any user or content that we determine, in our sole discretion, violates these Terms or our Community Guidelines. Enforcement actions may include, without limitation:
- (a) Issuing a warning to the user;
- (b) Removing or disabling access to specific content;
- (c) Limiting a user's ability to post, message, or interact with others;
- (d) Temporarily suspending the user's account;
- (e) Permanently terminating the user's account; and
- (f) Reporting the user or content to law enforcement authorities.
14.3 Appeals
If your content is removed or your account is restricted or terminated for a violation of these Terms, you may contact us at team@rokana.net to request a review of the decision. We will consider appeals in good faith but are not obligated to reinstate any removed content or suspended account. Our decisions on appeals are final.
14.4 No Obligation to Monitor
We are not obligated to monitor, review, or moderate User Content or user behavior on the Platform. We do not assume responsibility for any failure to remove or act upon content or conduct that violates these Terms.
15. THIRD-PARTY LINKS AND SERVICES
15.1 Third-Party Links
The Platform may contain links to third-party websites, services, applications, or resources ("Third-Party Services") that are not owned, operated, or controlled by Rokana. These links are provided solely for your convenience.
15.2 No Endorsement
The inclusion of any link to a Third-Party Service does not imply Rokana's endorsement, sponsorship, or recommendation of that service, or any association with its operators. We have no control over and assume no responsibility for the content, accuracy, privacy practices, products, services, or availability of any Third-Party Services.
15.3 Your Risk
Your access to and use of Third-Party Services is entirely at your own risk and subject to the terms and privacy policies of those third parties. We encourage you to review the terms and privacy policies of any Third-Party Service you access. Rokana shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of any Third-Party Service.
16. DISCLAIMERS AND WARRANTIES
16.1 No Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL CONTENT,
SERVICES, AND FEATURES AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR
IMPLIED.
ROKANA EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY,
OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
- (a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT;
- (b) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE;
- (c) WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE,
OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
- (d) WARRANTIES AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT
ON THE PLATFORM; AND
- (e) WARRANTIES THAT ANY DEFECTS IN THE PLATFORM WILL BE CORRECTED.
16.2 Early-Stage Platform
You acknowledge that Rokana is an early-stage platform. Features, functionality, availability, and performance may change without notice. We do not guarantee that the Platform will continue to be available or that any particular feature will remain available in the future.
16.3 No Responsibility for User Content
Rokana does not endorse, guarantee, or take responsibility for any User Content posted by users. You access and rely on User Content at your own risk.
17. LIMITATION OF LIABILITY
17.1 Exclusion of Certain Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROKANA LLC AND ITS MEMBERS,
MANAGERS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL
NOT BE LIABLE FOR ANY:
- (a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY
DAMAGES;
- (b) LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED
SAVINGS;
- (c) LOSS OF OR DAMAGE TO CONTENT OR DATA, INCLUDING USER CONTENT;
- (d) COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR
- (e) ANY OTHER INTANGIBLE LOSSES,
ARISING OUT OF OR IN CONNECTION WITH: (I) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE PLATFORM; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM; (III) ANY USER CONTENT; OR (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR ACCOUNT — EVEN IF ROKANA HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
17.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROKANA'S TOTAL AGGREGATE
LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR
USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF:
- (a) THE TOTAL AMOUNT YOU PAID TO ROKANA IN THE TWELVE (12) MONTHS IMMEDIATELY
PRECEDING THE CLAIM; OR
- (b) ONE HUNDRED U.S. DOLLARS ($100.00).
17.3 Exceptions
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES
OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW.
18. INDEMNIFICATION
18.1 Your Obligation to Indemnify
You agree to defend, indemnify, and hold harmless Rokana LLC, and its members, managers, officers, employees, agents, licensors, service providers, successors, and assigns (collectively, "Rokana Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) that any Rokana Party may incur arising out of or relating to:
- (a) Your access to or use of the Platform;
- (b) Your User Content, including any claims that your User Content infringes
the intellectual property, privacy, or other rights of any third party;
- (c) Your violation of these Terms or any applicable law or regulation;
- (d) Your violation of any rights of another user or third party; or
- (e) Your willful misconduct or negligence.
18.2 Rokana's Rights
Rokana reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate with Rokana's defense of such claims and not to settle any claim without Rokana's prior written consent.
19. TERMINATION AND SUSPENSION
19.1 Termination by Rokana
Rokana reserves the right, in its sole discretion, to suspend, restrict, or permanently terminate your access to all or any part of the Platform at any time, with or without prior notice, for any reason, including if:
- (a) You violate these Terms, our Community Guidelines, or any applicable law
or regulation;
- (b) We receive a valid legal order requiring us to do so;
- (c) Your continued use of the Platform poses a risk to Rokana, other users,
or third parties;
- (d) You engage in conduct that we determine is harmful to the reputation or
interests of Rokana; or
- (e) We decide to discontinue the Platform or any part of it.
19.2 Termination by You
You may terminate your account at any time by deactivating it through your account settings or contacting us at team@rokana.net. Termination by you does not entitle you to any refund of subscription fees paid.
19.3 Effect of Termination
Upon termination of your account for any reason:
- (a) Your license to use the Platform will immediately terminate;
- (b) You must cease all use of the Platform;
- (c) We may delete your account data and User Content in accordance with our
Privacy Policy; and
- (d) Any outstanding payment obligations will remain due.
19.4 Survival
The following sections of these Terms shall survive termination and remain in full force and effect: Section 4 (to the extent of the license grant in 4.2), Section 5.3 (License Grant), Section 8 (Prohibited Conduct), Section 10 (Feedback), Section 11 (Intellectual Property), Section 16 (Disclaimers), Section 17 (Limitation of Liability), Section 18 (Indemnification), Section 20 (Governing Law), Section 21 (General Provisions), and this Section 19.4.
20. GOVERNING LAW AND DISPUTE RESOLUTION
20.1 Governing Law
These Terms and any dispute or claim arising out of or relating to them, their subject matter, or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
20.2 Informal Resolution
Before initiating any formal legal proceeding, you agree to contact us at team@rokana.net and provide a written description of your dispute, the relief you are seeking, and your contact information. You and Rokana agree to attempt to resolve the dispute informally for at least 30 days from the date of your notice.
20.3 Binding Arbitration
If the dispute is not resolved through informal negotiation, you and Rokana agree that any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall be submitted to and resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at www.adr.org. Arbitration proceedings shall be conducted in Franklin County, Ohio, or by telephone or videoconference if agreed to by the parties.
The arbitrator shall have the authority to award any relief that a court of competent jurisdiction could award, including injunctive relief and attorneys' fees where permitted by law. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
20.4 Class Action Waiver
YOU AND ROKANA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED
CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE
PROCEEDING. IF THIS SPECIFIC PROVISION IS FOUND TO BE UNENFORCEABLE, THEN THE
ENTIRETY OF SECTION 20.3 (BINDING ARBITRATION) SHALL BE NULL AND VOID.
20.5 Exceptions to Arbitration
Notwithstanding Section 20.3, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction in Franklin County, Ohio, to prevent actual or threatened infringement of intellectual property rights or other irreparable harm, without first engaging in the informal dispute resolution process. You hereby irrevocably consent to the exclusive jurisdiction of the state and federal courts located in Franklin County, Ohio for such purposes.
20.6 Time Limitation on Claims
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY CAUSE OF
ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE
PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES.
AFTER THAT PERIOD, SUCH CLAIM IS PERMANENTLY BARRED.
21. GENERAL PROVISIONS
21.1 Entire Agreement
These Terms, together with our Privacy Policy and any Additional Terms, constitute the entire agreement between you and Rokana with respect to the Platform and supersede all prior and contemporaneous agreements, representations, and understandings between you and Rokana relating to the Platform.
21.2 Severability
If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.
21.3 No Waiver
No failure or delay by Rokana in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise of that right, power, or remedy.
21.4 Assignment
You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without Rokana's prior written consent. Any purported assignment in violation of this section is void. Rokana may freely assign or transfer these Terms and its rights and obligations hereunder without restriction.
21.5 Relationship of the Parties
Nothing in these Terms shall create or be deemed to create a partnership, joint venture, employment, agency, or franchise relationship between you and Rokana. You are an independent user of the Platform and have no authority to bind Rokana in any way.
21.6 Force Majeure
Rokana shall not be liable for any delay or failure to perform its obligations under these Terms resulting from circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, power outages, internet or telecommunications failures, or actions of governmental authorities.
21.7 Notices
Except as otherwise specified in these Terms, any notices required or permitted to be given under these Terms shall be in writing and delivered to Rokana at team@rokana.net, or to you at the email address associated with your account. Notices to you shall be deemed received when sent. Notices to Rokana shall be deemed received when acknowledged by a Rokana representative.
21.8 Language
These Terms are drafted in the English language. To the extent any translated version of these Terms conflicts with the English version, the English version shall prevail.
22. CHANGES TO THESE TERMS
22.1 Right to Modify
Rokana reserves the right to update, modify, or replace these Terms at any time in our sole discretion. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform or these Terms.
22.2 Notice of Changes
If we make material changes to these Terms, we will provide notice to you by one or more of the following methods:
- (a) Posting the revised Terms on the Platform with an updated effective date;
- (b) Sending an email notice to the address associated with your account; or
- (c) Displaying a prominent notice or banner on the Platform.
Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and deactivate your account.
22.3 Review
We encourage you to review these Terms periodically. The most current version will always be available at rokana.net.
23. CONTACT US
If you have any questions, concerns, complaints, or requests regarding these Terms or the Platform, please contact us:
Rokana LLC
Email: team@rokana.net Website: rokana.net
For copyright or DMCA-related inquiries: Email: team@rokana.net Subject: DMCA Notice
For privacy-related inquiries: Email: team@rokana.net Subject: Privacy Request
We aim to respond to all inquiries within a reasonable time. For urgent matters involving safety or illegal content, please indicate the urgency clearly in your subject line.
END OF TERMS AND CONDITIONS Copyright (c) 2026 Rokana LLC. All rights reserved.